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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Latasha Lowe

February 10, 2026

5  out of  5
rating by Latasha Lowe
"Hands down one of the best Agencies that I've ever dealt with. Jackie is outstanding. Highly recommend. She provides Customer satisfaction and world class service. Thanks Latasha Lee"
We responded:
"Latasha, I really appreciate your feedback. We're glad to be a positive experience for you and appreciate your business! -Chris"
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ANNOINTED PROPHET

February 6, 2026

5  out of  5
rating by ANNOINTED PROPHET
"Jackie Valdeznis an excellent representative and needs a raise immediately due to people great performance representing State Farm to the fullest!!!"
We responded:
"Thank you for the positive review! -Chris"
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Paul Pittman

February 6, 2026

5  out of  5
rating by Paul Pittman
"Jackie Valdez is the reason I am with State Farm insurance. She’s a wonderful representative of State Farm. She’s very helpful and easy to talk to. I’m 78 years old. It’s hard for me to understand why people say on the phone but with her I had no problems I will always have car insurance with her thank you, Jackie and thank you State Farm."
We responded:
"Paul thanks so much for your thoughtful feedback! We're happy we can be a positive experience for you handling your insurance needs and appreciate your business! -Chris"
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Walk Dest

January 16, 2026

4  out of  5
rating by Walk Dest
"Holly is the best very professional and covers everything i needed would always recommend her to anyone"
We responded:
"Thank you for the awesome feedback. Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. We appreciate your business! -Chris"
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Walk Dest

January 16, 2026

4  out of  5
rating by Walk Dest
"The representative Holly was extremely helpful she fix all of my needs I would definitely recommend people to go ask for her she’s definitely a genuine agent."
We responded:
"Thanks so much for the great feedback! We appreciate your business! -Chris"
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Don Goldberg

December 26, 2025

1  out of  5
rating by Don Goldberg
"I was at a dealership and called to add a new vehicle on at around 445pm in the afternoon last Tuesday. While i am sitting at the dealership with the salesman who needs the insurance, Luis takes all the information on the new vehicle and then abruptly at 5pm on the dot says his system isnt working and transfers me to some line where just went into an endless loop and I couldnt get anywhere. I had to call my State Farm agent from another state and get the 24 hour central State Farm number and start the process over. Im really upset that Luis couldnt just finish adding the new car onto the insurance when he made me go through all the ifnomration already. It was obvious he wanted out the door at 5pm. Absolutely terrible customer service. I always seem to have problems with this agent year after year and not once had I ever heard from Chris Bogue with all the problems I had. Even with State Farm Claim center when i had to file a claim, you couldnt get the adjuster on the phone ever. I got screwed royally on that claim as well. Maybe its time to look elsewhere for my insurance, certainly in Florida."
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Michel Angulo

December 24, 2025

5  out of  5
rating by Michel Angulo
"I love the way Mrs Jackie tells me about the details and very professional knowledge I will always recommend her to everyone i know and she's has help me every time with no excuses thank you for having her if she leaves I will also take my business elsewhere."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Melissa Russell Realtor

December 19, 2025

5  out of  5
rating by Melissa Russell Realtor
"Excellent service and savings! Jackie is great at explaining the policies and a helpful agent, I will recommend her to my clients as well."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chris"
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Mary DeFilio

December 15, 2025

5  out of  5
rating by Mary DeFilio
"Jackie Valdez is an outstanding insurance agent!!! We are so pleased to have her represent our interests in such a professional manner...Thank you Jackie... Lou and MARY DEFILIO"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris"
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Louis DeFilio

December 15, 2025

5  out of  5
rating by Louis DeFilio
"my experience dealing with Jackie with was nothing short of terrific she is a 5 star employee I would hold on to her , she is such a valued employee. she makes your co. look great."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jackie and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We appreciate your business! -Chris"
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Ayesha Doten

December 2, 2025

5  out of  5
rating by Ayesha Doten
"Jackie is amazing! She walked us through adding my son to the policy with ease and patience. Thank you!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help. We appreciate your business! -Chris"
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Christina Sanders

December 2, 2025

5  out of  5
rating by Christina Sanders
"Ms.Jackie Valdes did and absolutely amazing job and was very informative about the policy's."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your business! -Chris"
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Patricia Clark

October 16, 2025

5  out of  5
rating by Patricia Clark
"The BEST insurance agency ever! Marcy Martinez was easy to work with and very kind, professional. She was so helpful. Switched my auto with much needed lower premium. Same coverage. No compromising. I also had her bind renter’s insurance. Way to go State Farm. Happily insured. Thank you, Marcy Patricia Pennell"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ben Annenberg

September 24, 2025

5  out of  5
rating by Ben Annenberg
"Tyler went above and beyond. He’s an asset."
We responded:
"Thanks so much for the positive review and feedback. We're happy we can provide you a great experience and appreciate your business! -Chris"
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R L

September 17, 2025

5  out of  5
rating by R L
"I can’t thank Jackie Valdes enough for the amazing help she gave me today! She took the time to go over all my options in detail and was extremely patient and professional throughout the entire process. Jackie was able to save me over $1,000 compared to what I was paying with Progressive for auto insurance, which is a huge relief. She made everything simple, stress-free, and easy to understand. If you’re looking for someone who truly cares about helping you and finding the best deal, I highly recommend Jackie at State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office and with Jackie. If you ever have any questions or need assistance, we’re here to help! Thank you! -Chris"
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Whitehawk Mark Murphy

September 16, 2025

5  out of  5
rating by Whitehawk Mark Murphy
"Jackie was knowledgeable, pleasant, patient and very enjoyable to speak with. Took care of every detail. Much appreciated! Mark"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris"
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Cheryl Lange

September 2, 2025

5  out of  5
rating by Cheryl Lange
"Greatest agent ever Jackie Valdes."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Chris"
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Estefania Venegas

August 29, 2025

1  out of  5
rating by Estefania Venegas
"So here is my story with this office. Because no body can give answers in 3 days they bounced me as a pin-pon ball, However the payment that I wanted to make today was for August!!! And this office jump me o up to $565.19 when my payments was 304.63, I know they talked to my husband, about it. But guess what! I take care of of my bills ,but proof is proof and paper work talks louder than a cheap talk.I don't live in Miami. I know we changed cars but not to jump up to almost 600.00 ,150$ more and will paying twice my car payment...Hollymolly!! Aghh ,very upset with the poor customer service.and the ineptitude of call me back !! And very unprofessional staff. Just want them to clarify my payments. So I can go somewhere else..."
We responded:
"We're sorry you've had this experience! Our records indicate that we've contacted your household several times through phone, voicemail and email regarding this billing issue. Please contact the agency at your earliest convenience if you need assistance submitting payment to the company. Our agency does not control pricing or how much is billed to customers; we can only assist in facilitating the transaction. We appreciate your business! -Chris"
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Juan Suarez leal

August 26, 2025

5  out of  5
rating by Juan Suarez leal
"I had a fantastic experience working with Jackie, my State Farm agent. From start to finish, she was incredibly helpful, patient, and exceptionally organized. She made what could have been a stressful process feel smooth and manageable. Jackie took the time to explain everything clearly, answered all my questions without rushing, and made sure I had everything I needed. If you're looking for someone who goes above and beyond, Jackie is the one to call. Highly recommend!"
We responded:
"Thanks so much for the feedback and review! If there is anything else we can do to help, please let us know! -Chris"
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Glenda Phillips

August 20, 2025

5  out of  5
rating by Glenda Phillips
"Jackie Valdes is a lovely person and was very helpful with my transfer of auto insurance. Thank you Jackie!"
We responded:
"Glenda, thanks so much for the positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chris"
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Lorraine Smith

July 9, 2025

5  out of  5
rating by Lorraine Smith
"I’m very happy with Jackie’s service! She always handles all my insurance needs with professionalism and quick response times. She is definitely my go-to at this office. Thank you so much for all your help and hard work!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Fed Caxade

July 1, 2025

5  out of  5
rating by Fed Caxade
"Jackie Valdes over at State farm has always been very helpful, courteous, and a pleasure to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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yezenia aguiar

June 22, 2025

5  out of  5
rating by yezenia aguiar
"Jackie Valdes is an amazing agent, caring, knowledgeable and with a goal in mind to help me resolve the issue at hand. It was a pleasure working with her and I am vey happy with my agent. Thank you for the good service"
We responded:
"Thanks so much for sharing your experience with us Yezenia. We appreciate your business! -Chris"
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Kerry Madden

June 9, 2025

5  out of  5
rating by Kerry Madden
"Jackie was a pleasure to work with. She assisted us with insuring 3 vehicles- it was quick, easy and we saved money! I would highly recommend Jackie!"
We responded:
"Kerry, thank you for the review and office feedback! We appreciate your business. If there is anything else we can do to help, please let us know! -Chris"
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VICTOR SENESE

May 30, 2025

5  out of  5
rating by VICTOR SENESE
"Jackie was was a great help in resolving some problems that had arisen recently with our auto/condo coverage. we have been State Farm customers for over 50 years. It is service like this that keeps us hear. Thank you Jackie"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"