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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michel Angulo

December 24, 2025

5  out of  5
rating by Michel Angulo
"I love the way Mrs Jackie tells me about the details and very professional knowledge I will always recommend her to everyone i know and she's has help me every time with no excuses thank you for having her if she leaves I will also take my business elsewhere."
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Melissa Russell Realtor

December 19, 2025

5  out of  5
rating by Melissa Russell Realtor
"Excellent service and savings! Jackie is great at explaining the policies and a helpful agent, I will recommend her to my clients as well."
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Mary DeFilio

December 15, 2025

5  out of  5
rating by Mary DeFilio
"Jackie Valdez is an outstanding insurance agent!!! We are so pleased to have her represent our interests in such a professional manner...Thank you Jackie... Lou and MARY DEFILIO"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris"
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Louis DeFilio

December 15, 2025

5  out of  5
rating by Louis DeFilio
"my experience dealing with Jackie with was nothing short of terrific she is a 5 star employee I would hold on to her , she is such a valued employee. she makes your co. look great."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jackie and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We appreciate your business! -Chris"
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Ayesha Doten

December 2, 2025

5  out of  5
rating by Ayesha Doten
"Jackie is amazing! She walked us through adding my son to the policy with ease and patience. Thank you!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help. We appreciate your business! -Chris"
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Christina Sanders

December 2, 2025

5  out of  5
rating by Christina Sanders
"Ms.Jackie Valdes did and absolutely amazing job and was very informative about the policy's."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your business! -Chris"
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Patricia Clark

October 16, 2025

5  out of  5
rating by Patricia Clark
"The BEST insurance agency ever! Marcy Martinez was easy to work with and very kind, professional. She was so helpful. Switched my auto with much needed lower premium. Same coverage. No compromising. I also had her bind renter’s insurance. Way to go State Farm. Happily insured. Thank you, Marcy Patricia Pennell"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ben Annenberg

September 24, 2025

5  out of  5
rating by Ben Annenberg
"Tyler went above and beyond. He’s an asset."
We responded:
"Thanks so much for the positive review and feedback. We're happy we can provide you a great experience and appreciate your business! -Chris"
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R L

September 17, 2025

5  out of  5
rating by R L
"I can’t thank Jackie Valdes enough for the amazing help she gave me today! She took the time to go over all my options in detail and was extremely patient and professional throughout the entire process. Jackie was able to save me over $1,000 compared to what I was paying with Progressive for auto insurance, which is a huge relief. She made everything simple, stress-free, and easy to understand. If you’re looking for someone who truly cares about helping you and finding the best deal, I highly recommend Jackie at State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office and with Jackie. If you ever have any questions or need assistance, we’re here to help! Thank you! -Chris"
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Whitehawk Mark Murphy

September 16, 2025

5  out of  5
rating by Whitehawk Mark Murphy
"Jackie was knowledgeable, pleasant, patient and very enjoyable to speak with. Took care of every detail. Much appreciated! Mark"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris"
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Cheryl Lange

September 2, 2025

5  out of  5
rating by Cheryl Lange
"Greatest agent ever Jackie Valdes."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Chris"
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Estefania Venegas

August 29, 2025

1  out of  5
rating by Estefania Venegas
"So here is my story with this office. Because no body can give answers in 3 days they bounced me as a pin-pon ball, However the payment that I wanted to make today was for August!!! And this office jump me o up to $565.19 when my payments was 304.63, I know they talked to my husband, about it. But guess what! I take care of of my bills ,but proof is proof and paper work talks louder than a cheap talk.I don't live in Miami. I know we changed cars but not to jump up to almost 600.00 ,150$ more and will paying twice my car payment...Hollymolly!! Aghh ,very upset with the poor customer service.and the ineptitude of call me back !! And very unprofessional staff. Just want them to clarify my payments. So I can go somewhere else..."
We responded:
"We're sorry you've had this experience! Our records indicate that we've contacted your household several times through phone, voicemail and email regarding this billing issue. Please contact the agency at your earliest convenience if you need assistance submitting payment to the company. Our agency does not control pricing or how much is billed to customers; we can only assist in facilitating the transaction. We appreciate your business! -Chris"
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Juan Suarez leal

August 26, 2025

5  out of  5
rating by Juan Suarez leal
"I had a fantastic experience working with Jackie, my State Farm agent. From start to finish, she was incredibly helpful, patient, and exceptionally organized. She made what could have been a stressful process feel smooth and manageable. Jackie took the time to explain everything clearly, answered all my questions without rushing, and made sure I had everything I needed. If you're looking for someone who goes above and beyond, Jackie is the one to call. Highly recommend!"
We responded:
"Thanks so much for the feedback and review! If there is anything else we can do to help, please let us know! -Chris"
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Glenda Phillips

August 20, 2025

5  out of  5
rating by Glenda Phillips
"Jackie Valdes is a lovely person and was very helpful with my transfer of auto insurance. Thank you Jackie!"
We responded:
"Glenda, thanks so much for the positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chris"
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Lorraine Smith

July 9, 2025

5  out of  5
rating by Lorraine Smith
"I’m very happy with Jackie’s service! She always handles all my insurance needs with professionalism and quick response times. She is definitely my go-to at this office. Thank you so much for all your help and hard work!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Fed Caxade

July 1, 2025

5  out of  5
rating by Fed Caxade
"Jackie Valdes over at State farm has always been very helpful, courteous, and a pleasure to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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yezenia aguiar

June 22, 2025

5  out of  5
rating by yezenia aguiar
"Jackie Valdes is an amazing agent, caring, knowledgeable and with a goal in mind to help me resolve the issue at hand. It was a pleasure working with her and I am vey happy with my agent. Thank you for the good service"
We responded:
"Thanks so much for sharing your experience with us Yezenia. We appreciate your business! -Chris"
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Kerry Madden

June 9, 2025

5  out of  5
rating by Kerry Madden
"Jackie was a pleasure to work with. She assisted us with insuring 3 vehicles- it was quick, easy and we saved money! I would highly recommend Jackie!"
We responded:
"Kerry, thank you for the review and office feedback! We appreciate your business. If there is anything else we can do to help, please let us know! -Chris"
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VICTOR SENESE

May 30, 2025

5  out of  5
rating by VICTOR SENESE
"Jackie was was a great help in resolving some problems that had arisen recently with our auto/condo coverage. we have been State Farm customers for over 50 years. It is service like this that keeps us hear. Thank you Jackie"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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SU E Santiago

May 28, 2025

5  out of  5
rating by SU E Santiago
"Jackie is absolutely wonderful to work with! She is friendly, knowledgeable, and went above and beyond to make sure everything went smoothly. Her attention to detail and genuine care really stood out. I couldn’t have asked for a better experience highly recommend!"
We responded:
"Thank you for the feedback and we'll be sure to let Jackie know she's doing a wonderful job. We appreciate your business! -Chris"
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Laura Mireles

May 19, 2025

5  out of  5
rating by Laura Mireles
"My experience with Jackie and Luis was Amazing. Thank you for making this process easy, fast and very Friendly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chris"
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Robert and Quetta Madsen

May 1, 2025

5  out of  5
rating by Robert and Quetta Madsen
"Marcy made this whole process super easy! They gave us a quote that our old company couldn’t match. We are paying almost $100 less with all the same coverage, save one thing we shifted to a lower amount. Before that it was still more than $50 cheaper. Communicated efficiently and effectively through text with no pressure until we were ready to decide. We are thrilled to have an actual PERSON handling our Insurance, whom we can call directly, and who cates about meeting our needs. Marcy is the MVP!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nathanael Deleon

April 24, 2025

5  out of  5
rating by Nathanael Deleon
"Jackie Valdes Was very helpful and sweet and did her best to help us. I am extremely satisfied with her help and would strongly recommend her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Leahey

April 10, 2025

5  out of  5
rating by Linda Leahey
"Brittney Jean Baptiste was knowledgeable, friendly, thorough and really helpful. She was excellent!"
We responded:
"Linda, thank you for your positive review! We're thrilled to hear that Paola Torres provided you with excellent service. Her extensive knowledge and attention to detail make her an outstanding professional. We're glad your experience was pleasant, and we appreciate your recommendation. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business! -Chris"
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Doug Olesen

April 10, 2025

5  out of  5
rating by Doug Olesen
"Poor follow-up. I've been a client for over 20 years and have been trying to get an updated quote for several weeks with no luck. I reached out to other insurance companies and they all responded within 24 hours. Very disappointed with this agent."
We responded:
"Thank you for your feedback and update to your earlier review. We're working hard at improving and maintaining our quality of service. We appreciate your business! -Chris"